As an online store for clothing and shoes, Romwe sells fashion dresses, casual dresses, swimwear, blouses, t-shirts, boots, sandals, etc. internationally. The prices are cheap, but many users want to know if Romwe is a safe and legit website before buying anything from it.
Romwe has been scored 8.19 out of ten at ResellerRatings. This score is from more than 120 reviews from users. Please note that this score might change any time since this information is for the time of writing this review.
Most buyers have praised the company for the cute items it sells, the affordable prices and the various options available on the Romwe website.
Also some has complained about some issues happening when ordering or during checking out the online shopping cart. Some has said that the problems got solved with the help of customer service.
The score of 3.5 out of 5 from around 200 customers has been given to Romwe from this website.
Most negative comments here come from users unsatisfied with customer service or those receiving wrong items or items in wrong sizes. And some users who have given the full rating say the shipping sometimes takes too long.
From more than 1100 users on the SiteJabber website a total rating of 58% has been listed for Romwe clothing store.
Here, like many buyers on other rating websites, users have complained about the long shipping time and even sometimes long order processing time. Some others have been unsatisfied with the quality of items (describing the smell of items as chemical and plastic-like).
On the other hand, a great number of buyers have been very satisfied with their ordered items, describing the clothes as cute and cheap. And also, some have praised the great customer service.
According to a user, people should be careful when deciding to choose a size for an item. For instance, order the large size might be better, as they suggest, because they’re going to shrink later.
Clothes size and quality
Since the website has a Chinese origin, users should remember this while selecting the proper size for their items: don’t look at the descriptions such as small, medium or large and only pay attention to the measurements provided by Romwe. Although it might seem frustrating for everyone except dressmakers, but the other alternative is the endless cycle of different sizes of items shipping between customers and the company.
One of the great disadvantages of ordering clothes through Romwe is that in case an item should be returned to them, the return shipping fee should be paid by the buyer.
So as experts recommend, if a customer is unhappy with their order with Romwe it’s better to consider charges dispute through credit card or PayPal as the last option. That’s because although having many issues in order processing and shipping items, Romwe is not scam and customers could finally solve their issues through better methods. However, in some cases it might take long.
So anyone should consider these facts about this online clothing store before ordering any item to see if their standards meet the required criteria.