One of the most common problems on Samsung phones and tablets is the issue with Touchwiz Home. Users could simply get the error ‘Touchwiz Home has stopped’ and want to know how to fix it. Continue on reading this article to learn more on this issue.
Developed by Samsung company just for Samsung smartphones and tablets, Touchwiz is a full-feature touch user interface – and not an operating system.
Phones and tablets running Touchwiz could be running on Android, Symbian, Bada or even Windows Mobile.
Lots of users might be using their Samsung devices as usual when they face an error message appearing on their phones’ screen: ‘Unfortunately, TouchWiz Home has stopped’. As most of the times this error freezes the device, so the user is left with no options but restart the device.
And the main issue comes when the Touchwiz Home error don’t disappear but rebooting and is displayed again and again.
So, what’s the solution?
Well, since the cause of this error could be a variety of issues and bugs, there are so many different fixes and solutions available on the Internet. Here, we’ve selected two top methods to fix the issue so that the message “Touchwiz Home has stopped” would no longer appear on mobile phone’s screen.
Solution and fixes
What this method tries to do is deleting all cache and data for Touchwiz Home. This way it might solve the issue by removing the cause of it stored somewhere in the files and settings data.
This solution includes the following steps:
- Turn off the device completely. That’s because we need to boot it in safe mode as explained in next steps.
- Keep pressing the key for volume down while the device is booting up again after turning it on.
- When the device’s boot up is finished, it is no longer necessary to hold down the key. Now, on the bottom left, a notification for ‘Safe Mode’ could be found on the screen.
- Go to the settings app after tapping the app drawer.
- Follow this path while in the settings app: ‘Application Manager’ > ‘All Applications’. In the long list of applications running on the device – which is sorted alphabetically –, there could be found Touchwiz Home somewhere along the end of the list. Simply select the app to open its settings.
- In the settings section of Touchwiz Home there are a number of buttons and adjustments and check boxes. Wipe out all cache and data for this app buy pressing on ‘Clear Cache’ and ‘Clear Data’ buttons.
- Reboot the Samsung smartphone/tablet.
In most cases, this simple solution could resolve the issue. Otherwise, try the next method to get the necessary result.
Like the previous method, this solution involves clearing the cache as well, but with a difference. This time the cache of the device will be wiped.
The steps are as following:
- Again, the first step is turning off the tablet or phone.
- When turning on the device, press and hold down these keys simultaneously: Power, Home and volume up.
- When the boot up is complete leave the keys.
- Now, some options will be displayed on the screen. To scroll, volume down and up keys could be used. Use the Power key to select ‘Wipe Cache Partition’.
- After the previous step is finished, restart the device again to see whether the Touchwiz Home problem has been fixed.
Please note that the above methods could work on so many Samsung models (e.g. Galaxy S7, Galaxy Note 3, Note 2, Galaxy J5, J2, S3, S5, A5, etc.) and Android versions (such as Lollipop, KitKat and Marshmallow).